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Our Privacy policy

Introduction

We appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us. In this document, we will explain how we collect, use and protect your personal data. We will also explain what rights you have with regards to your personal data and how you can exercise those rights.

Collection of personal data

We collect personal data from you for one or more of the following purposes:

• To provide you with information that you have requested or which we think may be relevant to a subject in which you have demonstrated an interest;

• To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of products and/or services;

• to fulfil a contract that we have entered into with you or with the entity that you represent;

• To manage any communication between you and us.

Technical information

In addition, and to ensure that each visitor to any of our websites can use and navigate the site effectively, we collect the following:

• Technical information, including the Internet Protocol (IP) address used to connect your device to the Internet;

• Your login information, browser type and version, time zone setting;

• Operating system and platform;

• Information about your visit, including the Uniform Resource Locators (URL) clickstream to, through, and from our site.

Security measures

We have what we believe are appropriate security controls in place to protect personal data. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. We accept no liability in respect of breaches that occur beyond our sphere of control.

Your rights as a data subject

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email contact@searchablevideo.com or use the information supplied in the Contact us section below. To process your request, we will ask you to provide two valid forms of identification for verification purposes. Your rights are as follows:

The right to be informed - As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.

The right of access - You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information:

a) The purposes of the processing

b) The categories of personal data concerned

c) The recipients to whom the personal data has been disclosed

d) The retention period or envisioned retention period for that personal data

e) When personal data has been collected from a third party, the source of the personal data

The right to rectification - When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.

The right to erasure (the 'right to be forgotten') - Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.

The right to restrict processing - You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:

a) The accuracy of the personal data is contested

b) Processing of the personal data is unlawful

c) We no longer need the personal data for processing, but the personal data is required for part of a legal process

d) The right to object has been exercised and processing is restricted pending a decision on the status of the processing

Complaints

Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.

Should you feel unsatisfied with our handling of your data, or about any complaint that you have made to us about our handling of your data, you are entitled to escalate your complaint to a supervisory authority within the European Union. For the United Kingdom, this is the Information Commissioner's Office (ICO).

Terms and Conditions

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